ServiceNow architecture for demanding enterprise environments
As a ServiceNow Certified Technical Architect (CTA) with more than 14 years of experience, I support organizations in the design, evolution, and technical stabilization of demanding ServiceNow platforms – from platform architecture and custom solutions to enterprise integrations as well as self-hosted, on-premise, and cloud setups.
Architecture with technical depth
My focus is on technically demanding ServiceNow initiatives: platform and solution architecture, custom applications, complex integrations, and the design and evolution of robust platform capabilities in enterprise environments.
I combine architecture, lead development, and hands-on delivery. The result is not just concepts that look convincing in presentations, but technical solutions that remain viable in real delivery and operating models over the long term.
Areas of expertise
- ServiceNow platform and solution architecture
- Self-hosted / on-premise / cloud ServiceNow
- Custom applications and technical product solutions
- Enterprise integrations in complex system landscapes
- ITOM / CMDB / CSDM-related architecture topics
- Workflow automation and scalable platform solutions
- Upgrade and clone architectures
- Technical reviews and stabilization of existing instances
What I stand for
I work with an architecture-first mindset, strong technical depth, and a close connection to implementation. This is especially valuable in complex enterprise environments, in regulated or compliance-sensitive setups, and wherever standard solutions are not enough.
My goal is to shape ServiceNow platforms so that they not only work today, but remain maintainable, scalable, and upgradeable over the long term.
Are you looking for a technically strong sparring partner for demanding ServiceNow platforms?
Then let’s talk – by phone at +49 159 01465010 or by email at mail@michael-bankwitz.com